Federal Government Services

Modernizing the
mission-critical

Delivering secure UCaaS and CCaaS architecture to federal agencies to enhance service delivery, improve efficiency, and support mission success.

The Federal Challenge: Bridging the gap between legacy systems and modern missions.

60%

Talent attraction

Struggle to attract and retain skilled talent for the digital future.

53%

Constituent experience

Citizens finding it frustrating to access public services digitally.

79%

Legacy debt

Aging legacy IT systems negatively impacting primary mission success.

42%

Mission readiness

Agencies behind the curve on modernizing internal policies.

Technology services

We elevate public service by empowering government agencies with advanced technology, infrastructure, and human-centric operational support.

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Cloud modernization

Migrating legacy telephony to FedRAMP authorized cloud environments.

Cybersecurity & Compliance

Ensuring all communication flows meet DoD IL4/IL5 and FISMA requirements.

API Integration

Custom middleware connecting Zoom Gov and Genesys to your mission data.

Latest insights

Technical Guide

Zoom Phone API user provisioning

A guide to optimizing user onboarding via REST endpoints.

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Case Study

Genesys Cloud post-call IVR

Extracting customer feedback automatically using API triggers.

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Security

Finding Azure cloud regions

Determining O365 tenant regions for data residency compliance.

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