Specialized UCaaS and CCaaS engineering designed to bridge the gap between legacy infrastructure and cloud-native resilience.
Decoupling agencies from aging on-premise PBX and TDM hardware. We architect the full lifecycle transition to FedRAMP-authorized cloud telephony.
Eliminating data silos. We build the middleware that makes your communication tools interact with agency mission data and external CRM systems.
Designing citizen-centric contact centers that leverage AI and omnichannel routing to reduce wait times and improve agency resolution rates.
Communication is a primary attack vector. We harden systems to meet NIST, HIPAA, and CJIS requirements within high-impact environments.
Federal deployments fail when they lack a structured framework. Our 4-phase approach ensures mission continuity and technical integrity from initial audit through full-scale operations.
"Engineering excellence in government is not just about the final deployment, but the rigor of the discovery that precedes it."
Deep-dive audit of legacy debt, network topology, and compliance requirements to identify friction points before they become roadblocks.
Engineering a solution tailored to specific Impact Levels (IL), ensuring API integrations and routing logic are performance-optimized.
Controlled pilot deployment to test real-world mission workflows, fine-tuning IVR paths and middleware performance under load.
Enterprise-wide rollout with scripted provisioning and engineering support to ensure the platform evolves with agency needs.